Privacy policy

At Zippy Bikes (“we,” “our,” or “us”), protecting your privacy and ensuring the security of your information is of utmost importance. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and digital platforms.

If you have any questions regarding this policy, feel free to contact us at zippybikesinfo@gmail.com or +91 9867805678 


1. Information We Collect

1.1. Your Contact Information
 We may collect the following information:

  • Name

  • Email address

  • Mobile number/Phone number

  • Street address, City, State, Pincode, and Country

  • IP address

  • Credit card or other payment information (when applicable)

  • KYC Documents (as and when required)

1.2. Information You Post
 We collect information that you post on our website, social media platforms, or any third-party platforms associated with Zippy Bikes.

1.3. Demographic Information
 We may collect demographic details such as:

  • Motorcycles you shortlist or inquire about

  • Motorcycles for which you request test rides

  • Dealership visits or interactions

  • Any other information you provide while using our website or services

  • Information collected via surveys or feedback forms

1.4. Other Information
 When you use our website, we may automatically collect:

  • Details about your device, browser, and IP address

  • Referring website and pages visited on our site

  • Time spent on our site and subsequent sites visited

  • Information about your mobile device or operating system


2. How We Collect Your Information

2.1. Direct Collection
 We collect information directly from you when:

  • You sign up or request a test drive

  • You post comments or reviews on our website

  • You request a callback or contact us via phone or email

2.2. Passive Collection
 We use various online tools to collect information about your usage, including:

  • Google Analytics

  • Google Webmaster Tools

  • Browser cookies and web beacons

2.3. Third-Party Sources
 We may receive information about you from third-party sources if you use integrated social media features on our website. This information may include your name, email address, and 


3. How We Use Your Personal Information

3.1. To Contact You
 We may use the information you provide to:

  • Confirm a test ride or sell request

  • Send updates on your inquiries or purchases

3.2. To Respond to Your Requests
 We use your information to respond to queries regarding our products, services, and dealership information.

3.3. To Improve Our Products and Services
 Your data helps us enhance the user experience by:

  • Personalizing content based on your preferences

  • Improving our website and services

3.4. To Analyze Customer Interests and Trends
 We use your information to:

  • Analyze site usage patterns

  • Enhance our product offerings based on customer preferences

3.5. For Marketing Purposes
 From time to time, we may:

  • Send information about special promotions or offers

  • Notify you about new features or products

  • Enroll you in our newsletter if you sign up

3.6. Transactional Communications
 We may send transactional updates through email, WhatsApp, or SMS related to:

  • Test drives you may request or undertake

  • Purchases or sales of motorcycles

  • Account-related notifications

3.7. Legal Compliance and Enforcement
 We use your information to comply with applicable laws and enforce our legal rights when necessary.


4. Sharing of Information with Third Parties

4.1. Service Providers and Partners
 We may share your information with:

  • Associate brands and group entities

  • Third-party vendors, consultants, and service providers who assist us in delivering our services

  • Marketing and advertising partners for promotional initiatives

4.2. Legal and Compliance Obligations
 We may disclose your information:

  • To comply with applicable laws or court orders

  • To respond to government or law enforcement agency requests

  • To protect our rights, property, and safety

4.3. For Other Purposes with Your Consent
 We may share your information for reasons not mentioned in this policy but will notify you in advance before doing so.


5. Security and Data Retention

We follow strict security protocols to protect your information, including:

  • Technical, administrative, and physical measures to safeguard data

  • Compliance with International Standard IS/ISO/IEC 27001 on “Information Security Management System”

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Your Consent

By using our website, you expressly consent to:

  • Collection, storage, and processing of your data in accordance with this policy

  • Transfer of your information outside your country of residence, subject to applicable laws


7. Your Rights and Access to Your Information

You can:

  • Review and update the information you provide

  • Request corrections for any inaccuracies in your data


8. Email/SMS Opt-Out and Account Deletion

8.1. Opt-Out of Marketing Communications
 You can opt-out of marketing communications by unsubscribing from our mailing list or writing to us at zippybikesinfo@gmail.com. It may take up to 10 days to process your request.

8.2. Account Deletion
If you wish to delete your account, please email us at zippybikesinfo@gmail.com to request the deletion.


9. Use of Third-Party Service Providers

We rely on third-party service providers to:

  • Fulfill service requests

  • Analyze data and improve services

  • Send emails and other communications on our behalf

These service providers are bound by contractual obligations to maintain data security.


10. Links to Third-Party Sites

Our website may contain links to third-party websites or platforms. Zippy Bikes is not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites before sharing any information.


11. Grievance Redressal

If you have any concerns about this Privacy Policy or how your data is handled, you can contact us at:
Email: zippybikesinfo@gmail.com


12. Updates to this Policy

We may update this Privacy Policy periodically. We will notify you of any material changes as required by law. Please review this page regularly for updates.


13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of the courts of India.